Contact Us
Member Services: 1-800-543-5656 (TTY 711), 24/7
Pharmacy Services: 1-855-457-1346 (TTY 711), 24/7
Appeals and Grievances: 1-888-621-5894 (TTY 711), option 2, then option 2 again, weekdays, 8 a.m. to 5 p.m.
Care Management: 1-888-621-5894 (TTY 711), option 2, then option 2 again, weekdays, 8 a.m. to 5 p.m.
Horizon EXTRA Benefits: 1-800-480-6598 (TTY 711), weekdays , 8 a.m. to 8 p.m.
If you need to find a new doctor who participates in one of our networks, our Doctor & Hospital finder makes it easy to find a health care professional who matches your needs.
Search from more than 66,000 in-network pharmacies at Prime Therapeutics.
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Find formulary drugs, prior authorization, and step therapy at Prime Therapeutics.
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